FAQ
Find answers to the most common questions about AURA PLAY TV subscriptions.
IPTV (Internet Protocol Television) lets you watch TV over the Internet instead of satellite or cable. You get live channels, VOD and series via a compatible app (TV/box/phone).
Choose a plan, receive your credentials by email/WhatsApp, then enter them in a compatible app (e.g., IPTV Smarters, TiviMate, etc.). We’ll guide you if needed.
Select the duration (1, 3, 6, 12 months), the number of simultaneous screens, and the device type you use most (Smart TV, Android TV Box, smartphone, etc.).
After payment, activation is usually quick (a few minutes). During peak times, it may take up to 1–2 hours. You’ll receive everything by email/WhatsApp.
Install a compatible application (IPTV Smarters, TiviMate, etc.), open it, then enter the link/credentials we send you. A step-by-step guide is provided after purchase.
Yes, as long as you have a stable Internet connection (fiber/ADSL/4G/5G). Quality depends on your bandwidth and network stability.
A standard plan allows one simultaneous stream. For multiple screens at the same time, choose a multi-screen plan or additional subscriptions.
Yes. IPTV works entirely over the Internet. No satellite dish is required.